Recruitment Support Analyst

Company Overview

Join the Legacy and Future of West Ham United

Founded in 1895, West Ham United is a club that blends rich tradition with a forward-thinking approach. Based in the heart of London at the 62,500-capacity London Stadium, the Club champions Accessible Family Football and remains one of the most iconic clubs in the Premier League.

Our women’s team competes in the Women’s Super League and reached the FA Cup Final, while our Academy continues to develop players such as Declan Rice and Ben Johnson.

We’re proud to be a Disability Confident Leader, and to hold the Premier League’s Advanced Equality, Diversity, and Inclusion Standard. With 300 core staff and over 500 event and Foundation employees, we provide a unique working environment committed to diversity, well-being, and career growth.

Position Summary

West Ham United FC is seeking a highly motivated and detail-driven Recruitment Support Analyst to join the First Team Recruitment Department. This role is key in supporting the Club’s scouting operations through technical, analytical, and administrative support — including exposure to AI and machine learning tools in football recruitment.

Key Responsibilities

Video Analysis & Editing

• Support scouts and analysts by cutting/tagging key match footage for player assessments.
• Use video platforms (e.g., Hudl, Wyscout) to organise playlists aligned with recruitment objectives.
• Prepare video content for recruitment meetings and presentations.

Data & Insights

• Analyse player performance data and compile scouting insights.
• Maintain scouting databases and player profiles.
• Produce summary reports and dashboards to support recruitment.

AI & Machine Learning Integration

• Interpret outputs from AI tools to enhance scouting accuracy.
• Assist in tuning LLMs using internal datasets (e.g., match reports).
• Contribute to the development of automated workflows and reports.

Operational & Administrative Support

• Coordinate scouting schedules, logistics, and travel.
• Provide administrative assistance for recruitment events and documentation.
• Track deadlines for reports, tasks, and recruitment deliverables.

Presentation & Material Preparation

• Create visually engaging presentations for recruitment discussions.
• Organise and prepare scouting materials (video, statistical reports, player summaries).

Cross-Departmental Collaboration

• Liaise with scouts, analysts, and recruitment staff across departments.
• Support communication between First Team and Academy recruitment teams.
• Provide administrative support in meetings.

Person Specification

Qualifications & Experience

• Previous experience in an analytical, operational, or admin role (Desirable)
• Understanding of football recruitment/player evaluation (Desirable)
• Experience using Hudl, Wyscout, etc. (Training available if needed)
• Exposure to or interest in AI/ML tools in football (Desirable)

Skills & Abilities

• High attention to detail and data accuracy
• Video editing and tagging skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Strong written/verbal communication
• Ability to multitask, prioritise, and meet deadlines
• Interest in LLMs, AI tools, or automated reporting systems

Personal Attributes

• Self-motivated and proactive
• Adaptable and comfortable in fast-paced settings
• High professionalism and confidentiality
• Passion for football and commitment to WHU values

Working Hours

• 40 hours/week
• Evenings/weekends may be required
• Based primarily at the Training Ground, with occasional travel/office work

What We Offer

• Premier League club experience
• Exposure to cutting-edge recruitment tech and processes
• Supportive team environment and career development

Benefits

• 25 days annual leave plus birthday off
• Pension and life insurance
• Healthcare cash scheme
• Season ticket loan
• Cycle to work scheme
• Priority match ticket access
• Discounted season tickets
• Club store, café, and partner discounts
• Gym membership and fitness facilities
• Family-friendly leave policies
• Company social events

EDI Statement

West Ham United champions equity, diversity, and inclusion and is committed to removing barriers in recruitment and ensuring equal access to opportunities for all, regardless of background or protected characteristics.

Safeguarding

We prioritise safety and well-being for all children and adults. All applicants will undergo safer recruitment checks. Everyone working with or for the Club must report concerns promptly and contribute to a safe environment.

How to Apply

To apply, please send your full CV and a supporting statement outlining your motivation and alignment with the role to: careers@westhamunited.co.uk

Application deadline: 5pm on Tuesday 20th May 2025

Please note: The vacancy may close early if there is a high volume of applicants.